What is the status of my order?
Thank you so much for your order and for choosing eco-friendly packaging!
Have you received your order confirmation via email? If so, then your order is in our queue, and is either processing or shipped.
Orders can take from 2 days (for stock items) to 4-5 weeks (for custom printed mailers). Check out our current lead times for more information and compare that to the items you have ordered.
When your order is being shipped, you'll receive a shipping confirmation notification via email with your tracking number. From there, you can track your package with the carrier you've chosen for shipment.
If you've opted to pickup your order from our warehouse in Louisville, CO, you'll receive an email when your order is ready for pickup.
Questions or concerns? Contact us anytime and we can help you get more specific information about your order status!