Which Thermal Printer can I use with your Zero Waste Thermal Label Rolls?

EcoEnclose Zero Waste Thermal Label Rolls have a black mark printed between each label (around each perforation). This black mark allows them to be readily used with the "Reflective" or "Mark Label" setting on label printers. 

Some thermal printers will have both a Reflective/Mark Setting, and a perforated Gap Setting, and these kinds of printers will work readily with our labels. Some printers are not necessarily designed with a Reflective or Mark Label setting; however, we have found that some customers have been able to use the Zero Waste thermal labels with them anyway. 

In many cases, if the labels don't work on your printer right away, you may have to change the settings to "black mark" or "reflective" sensing, or you may have to calibrate the printer, or input the size of these labels (4x6") as it may differ from what you were previously using. For example, if you have historically been using UPS labels, those are 4 x 6.25”. Our thermal labels are 4 x 6" so you would have to change the setting for the label size. 

Some important notes: 

  1. After changing the settings, unplug your printer for 1-2 minutes, then replug. Then restart your computer to allow the changes to take effect.
  2. You may also need to clear the history on your computer.

Please read on for notes on some of the most commonly used label printers on the market. 

If you've ordered Zero Waste Direct Thermal Labels from us and have used them successfully on your printer OR have had issues doing so, we'd love your feedback so we can continue to support companies effectively. You can share your feedback here: https://forms.gle/z3nmw7VjbW8SzKQv5

Zebra Label Printers: Zebra Label Printers all have a black mark sensing setting. Some Zebra Label Printer, especially industrial models, can be set to "reflective" or "black mark" on the printer itself. Some require you to adjust the settings within the software itself. This article provides guidance as to how to find settings and move your printer from web sensing or continuous labels to "reflective" or "black mark" sensing. https://www.zebra.com/us/en/support-downloads/knowledge-articles/zebra-setup-utilities--configuring-printer-settings.html

Rollo Label Printer: We've received confirmation from several companies that these labels do work with Rollo Label Printers. If you are having issues, you may need to recalibrate the printer to work with these labels:  https://www.youtube.com/watch?v=6CQPBkk8bJM. If you've tried this and have had issues, contact Rollo's exceptional customer support team for their feedback or please connect with us and we can help you troubleshoot further.
DYMO LabelWriter: DYMO printers are designed to work specifically with DYMO labels only. However, 80% of the companies we've heard from that have tried these labels on DYMO printers have been able to use them successfully so we welcome you trying these out and returning them if they do not work well on your DYMO model. Note that DYMO printers do allow you to input your label size, so if you are running into issues, try to find the setting for label size and adjust to 4x6". 

If you are not sure if our labels will work in your printer, you are welcome to place an order to test them. Try the different setting options and if our labels do not work we are happy to process a return for you! 

Please contact us at support@ecoenclose.com if you have any questions!

EcoEnclose Zero Waste Shipping Labels: https://www.ecoenclose.com/shop/eco-friendly-shipping-labels/zero-waste-shipping-labels/

Returns: https://support.ecoenclose.com/article/111-how-do-i-return-items-ive-ordered

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