Which Thermal Printer can I use with your Zero Waste Thermal Label Rolls?
EcoEnclose Zero Waste Thermal Label Rolls have a black mark printed between each label (around each perforation). This black mark allows them to be readily used with the "Reflective" or "Mark Label" setting on label printers.
Some thermal printers will have both a Reflective/Mark Setting, and a perforated Gap Setting, and these kinds of printers will work readily with our labels. Some printers are not necessarily designed with a Reflective or Mark Label setting; however, we have found that some customers have been able to use the Zero Waste thermal labels with them anyway.
In many cases, if the labels don't work on your printer right away, you may have to change the settings to "black mark" or "reflective" sensing, or you may have to calibrate the printer, or input the size of these labels (4x6") as it may differ from what you were previously using. For example, if you have historically been using UPS labels, those are 4 x 6.25”. Our thermal labels are 4 x 6" so you would have to change the setting for the label size.
Some important notes:
- After changing the settings, unplug your printer for 1-2 minutes, then replug. Then restart your computer to allow the changes to take effect.
- You may also need to clear the history on your computer.
Please read on for notes on some of the most commonly used label printers on the market.
If you've ordered Zero Waste Direct Thermal Labels from us and have used them successfully on your printer OR have had issues doing so, we'd love your feedback so we can continue to support companies effectively. You can share your feedback here: https://forms.gle/z3nmw7VjbW8SzKQv5
Zebra Label Printers: Zebra Label Printers all have a black mark sensing setting. Some Zebra Label Printer, especially industrial models, can be set to "reflective" or "black mark" on the printer itself. Some require you to adjust the settings within the software itself. This article provides guidance as to how to find settings and move your printer from web sensing or continuous labels to "reflective" or "black mark" sensing. https://www.zebra.com/us/en/support-downloads/knowledge-articles/zebra-setup-utilities--configuring-printer-settings.html
ProLabel Express Pro Printer: NOT COMPATIBLE (Has no setting to utilize the black sensor.)
If you are not sure if our labels will work in your printer, you are welcome to place an order to test them. Try the different setting options and if our labels do not work we are happy to process a return for you!
Please contact us at firstname.lastname@example.org if you have any questions!