What to do if you experience credit card fraud
If you have received an shipment from us that you did not order, or have a charge on your card that you do not recognize, our sincerest apologies! Please reach out to us at firstname.lastname@example.org.
We do see fraudulent orders come through from time to time. We try to stay alert and catch them, but some do get through and are processed. Typically these are ordered from an email address that ends with @mail.com.