Damaged UPS Shipment

We are so sorry to hear that your shipment was damaged in transit. We can file a claim for any UPS and USPS Priority shipments and replace any items that were damaged or were removed from your packages. 

To get started, please complete the form at the link below, including photos. This will give us the information we need to send you replacements and file a claim with UPS. 

We will then send replacement items free of charge via the same method of transit. Our customer support team will reach out within the next business day with information and tracking on this reshipment.

If you need immediate assistance, please call us at 888.445.6575 or email us at support@ecoenclose.com. 

If your USPS First Class or USPS Standard shipment has arrived damaged, please email or call us directly to discuss options.

https://support.ecoenclose.com/article/450-damaged-ups-shipment

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